Return & Exchange
Since all orders are Made To Order & handcrafted individually for you, we do not accept any exchange or returns. It is recommended to check for your size requirements before you place an order. However in the event of a manufacturing defect or alterations, please contact us immediately so we can help assist and rectify the situation. Courier charges will be applicable for the same.
CANCELLATIONS BY THE USER
In case of requests for order cancellations, the request will be accepted strictly within 24 hours of placing the order, the customer can email us at (firstname.lastname@example.org) for the same. We reserve the right to accept or reject requests for order cancellations for any reason. We will not refund the amount, however, a customer can redeem the amount transferred for some other outfit. The customer can email us at (email@example.com) for the same.
Once a cancellation has been accepted, the customer will receive a refund in their debit card/ credit card/account used at the time of checkout or via net banking within 7 business days. Please note that in cases of all cancellations - custom duties and sale taxes are non-refundable.